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Discover all the features the Talkees AI chatbot offers to streamline your customer support.
Turn website visitors into customers thanks to a fast, modern chat available right on your site.
Bring all messages from different channels into one clear place and reply faster and more efficiently.
Collaborate in real time, assign tasks, and handle customer requests together as one team.
Automate repetitive questions and reduce team workload with intelligent AI chatbots.
Simplify your work with rules and automated actions that save your time and energy.
Access customer messages from anywhere and respond quickly in a few clicks, even on the go.
Connect your favorite tools and manage communication more efficiently without constant switching
Get important information about the visitor before the conversation even starts for a more natural chat.
Create your own knowledge base where your customers can find answers to their questions by themselves.
Tag conversations for easier sorting, filtering, and a clearer organization of work.
Split agents into teams by departments or projects for more efficient and faster collaboration.
Save important information about your clients so you always have the context at hand when you need it.
Share important internal information within your team without your customer seeing it.
Merge all contacts into segments by behavior or type and communicate more precisely.
Set your team’s availability via opening hours and let your clients know when you are available.
Have a clear overview of all changes and activities in your account through an audit log.
Watch in real time what’s happening in your inbox and how your team responds, thanks to the live preview.
Get a detailed overview of the length, outcomes, and efficiency of every completed conversation in a clear report.
Evaluate the performance of AI agents and identify potential improvements through reports.
Získajte detailný prehľad o tom, ktoré témy dominujú vašej komunikácii. Sledujte trendy, výkon tímu a efektivitu podľa štítkov.
Find out how customers rate your support after every interaction. Track satisfaction scores and turn data into improvements.
Keep all channels under control in one place. Track message volume, response speed, and quality of communication
Compare the performance of individual teams and track their progress in real time. Discover weak spots, optimize processes, and strengthen collaboration.
Work more efficiently and without unnecessary clicking. With shortcuts you can handle all important actions in just a few seconds.
Get instant access to all features via an intuitive command palette. Search, open, assign, or respond — all from one place.
Manage dozens of conversations with a single click. Save time and keep order even at high message volumes
Create your own templates of the most common replies and respond faster than ever before.
Distribute messages fairly based on team workload. Automatic assignment keeps balance and improves response quality.
Be where your customers are. Integration with WhatsApp lets you conduct entire conversations directly from a unified inbox.
Bring messages, comments, and reactions from Facebook into one place — reply quickly without switching between platforms.
Manage messages, replies, and reactions from Instagram centrally. Keep track of every interaction and improve your customers’ experience.
Integrate Telegram and keep all communication under control — one place, all messages, zero delay.
Expand support to customers in Asia. Thanks to full integration with LINE you will communicate just as quickly and effectively as on domestic channels.
Deliver messages to customers even without internet. Send, receive, and track SMS conversations directly in Talkees.
Combine emails with live chat in a single clear platform. A unified view of communication saves time and eliminates confusion.
Get notifications and respond to messages right in Slack. Your team stays in the loop no matter where they work.
With the Talkees chatbot you will handle customer support faster, more efficiently, and nonstop. Be available 24/7, automate frequent questions, and increase conversions effortlessly.
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